Thursday, 21 November 2013

SmartView with Hyperion Planning - netRetry / netRetryInterval error

Problem: Smart View with Hyperion Planning - netRetry / netRetryInterval error


The following registry keys have to be updated on the client machine: 

6 Steps to Clear 

Step 1. Open the Registry (Start -> Run -> Regedit) 

Step 2. Locate the following section:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ 

Step 3. Create the following new keys for DWORD with Hexadecimal values:
 ReceiveTimeout and set it to 00dbba00 KeepAliveTimeout 
and set it to 00180000 ServerInfoTimeout and set it to 00180000

Step 4. Locate the following section: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Services\TCPIP\Parameters\

 Step 5. Create the following keys for DWORD with Decimal Values: TcpTimedWaitDelay and set it to 30 MaxUserPort should be set to 65534 

Step 6. Restart the Client machine for the new settings to take effect and check if the issue is reproduced. Cheers,

if any issues on it contact

techsupport@techthinkerslab.com

http://www.techthinkerslab.com

thanks,
sudhakar
9663034204

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